User Guide

About Legs Japan
Payment Guide
Membership & Cancellation
Downloads
Movie Playback
FAQ
Complaints Policy

About Legs Japan

Concept

Legs Japan caters to the legs fetishist with the finest Japanese legs. We choose only Japanese models with soft, fair skinned, slender legs and feet. There is a great multitude of sub-genres offered within our members area that is neatly organized and tagged for convenience, including footjobs, stockings, leg and feet cumshots and a whole lot more all in the highest HD quality.

Our Content

Currently we have 6188 minutes of HD video and 60136 high resolution photos.
All content is 100% original and exclusive - you won't find it anywhere else.

The photos are not retouched or edited, showing the girls how they truly are. The photo resolution is a massive 3840 x 5760. Zipped downloads of the photosets are provided for your convenience.
We shoot all of our scenes with high end cameras to produce the best quality possible. The videos are encoded in the AVC h.264 video codec with high quality AAC audio in an mp4 file format. We offer 4 levels of video quality:

ResolutionBitrate
480p852 x 480750 kbps
540p960 x 5402000 kbps
720p1280 x 7204000 kbps
1080p1920 x 10806000 kbps

Unlimited Viewing

There are no limits to the number of scenes you can view with a regular membership. There are no premium memberships or any other requirements to upgrade to view all of our content. One membership - all content.

Content Updates

A new scene is released every week. Also a photoset is released every week as well.
Many sites release far more scenes than we do, however quality is often sacrificed. Additionally, daily updates leaves little time to appreciate the effort we put into every single scene and builds a sort of numbness. We hope with weekly releases each scene will carry the weight it deserves and bring anticipation for future scenes, providing even more sexual excitement.

Payment Guide

Payment Methods

Credit Cards: Visa, MasterCard, JCB, Maestro, Visa Debit, Visa Eletron, Diners Club, Discover
Currently these are the only payment methods available. We do not accept PayPal unfortunately. However as other payment methods become available to us we will add them.

Credit Card Processor

All billing for our site is provided by Vendo. Vendo is one of the safest and most secure credit card processors for adult. They maintain the highest security with your sensitive information employing TLS 1.2 SHA-256 bit RSA encryption keys. We do not store any credit card information on our site, so all billing related requests should be directed to them directly: https://secure.vend-o.com/customers/support/requests

Signup Procedure

1. On the Join page create your account by entering your email and choosing your username. Select an offer (1, 2, or 3 month subscription) then click "Access Now".
2. The next page will load the Vendo payment page where you can enter your credit card information. Only Vendo will receive this information and is protected with TLS 1.2 SHA-256 bit RSA encryption. There are no cross-sales, hidden fees or confusing checkboxes on the form.
3. Click "Complete Purchase" and Vendo will charge your credit card for the displayed amount.
4. If your card was successfully approved you will be provided with your new login information and directed to our login page (members.legsjapan.com). You will also receive an email with all of your subscription information.

Membership & Cancellation

About Recurring Billing

All subscription plans paid for with credit cards come with recurring billing. At the end of each billing period (30, 60 or 90 days) Vendo will automatically charge your credit card for the same amount as the initial signup price. The recurring billing will continue until you cancel your subscription. If your credit card rejects the payment for some reason (insufficient funds, bank rejection etc.) Vendo will make 4 additional attempts to complete the payment over the course of several days. You may experience interruption of access to this site if this happens. If after all attempts the card is rejected then your subscription will expire. If this happens in error, please contact Vendo directly to try to resolve the issue to avoid any lapses in our service.

When to Cancel

You may cancel your subscription at any time. Regardless of when you cancel you will still have access to our site for the full billing period (30, 60 or 90 days). Once cancelled, your credit will no longer be billed after the time of your cancellation.

What Happens When Membership Is Cancelled

Once your membership is cancelled you will still have full unlimited access to our site. Your membership will remain active for the full number of days you signed up for.

How to Cancel

You may cancel your membership here: https://secure.vend-o.com/customers/profile/login/. Enter the email you used to signup on our site and use the same password as your membership to login. Once logged in click the red "Cancel" button next to the subscription you want to cancel. If you lost or don't remember the information requested please contact support here and we will gladly assist you.

Downloads

Download Limit

There is no limit to the number of contents you can download. All of the content is available for all subscription plans.

How to Download

If using a desktop, on any scene page left click any of the 3 video download buttons and the video download will begin.
If using Android, tap any of the 3 video download buttons and the video download will begin.
Unless using 3rd party software/hardware, iOS does not support downloads to these devices.

Bandwidth Limitation

For the first month of 30 day subscriptions only:
There is unlimited bandwidth for the first 10 downloads per day. All subsequent downloads will be limited to 200KB/s. This limitation is reset every 24 hours.
This does not apply to 60 and 90 day subscriptions and to 30 days subscriptions that have billed for 2 months or more.
Please understand that this helps us maintain high download speeds for all paying customers.

File Formats

All video downloads are encoded in the AVC h.264 video codec AAC audio in an mp4 file format. Please make sure you have the latest codecs installed to ensure smooth playback. We recommend installing the latest version of the Combined Community Codec Pack for PC users and MPlayer OSX Extended for Mac users. For mobile devices please make sure you are running the latest update for your OS.
Photoset downloads are in zip format. If you are having trouble opening the zip files we recommend installing 7-zip for PC users or Keka for Mac users.

Movie Playback

HTML5 Video

Videos are streamed with adaptive bitrate support using HLS with mp4 fallback. This covers all modern browsers and devices with support built in.

Supported Devices and OS Versions

OS Support:
Windows Vista SP2 or later
OS X 10.4 or later
iOS 3.0 or later
Android 3.0 or later

Browser Support:
Chrome 3.0+
Firefox 35+
Microsoft Edge
Internet Explorer 9.0+
Safari 3.1+
Opera 15+

Playback Problem Solutions

If you are unable to play the videos please try these steps to troubleshoot the problem:
1. Update your browser or device OS to the latest version
2. Clear your browser cache and cookies and restart your browser
3. If all else fails, please try using a different browser
These steps will cover most problems however if the problem is still not solved we recommend simply downloading the video and playing it from your local device.

FAQ

Downloads & Playback

Are there any download limits?
There is no limit to the number of contents you can download. All of the content is available for all subscription plans.
For the first month of 30 day subscriptions only:
There is unlimited bandwidth for the first 10 downloads per day. All subsequent downloads will be limited to 200KB/s. This limitation is reset every 24 hours.
This does not apply to 60 and 90 day subscriptions and to 30 days subscriptions that have billed for 2 months or more.
Please understand that this helps us maintain high download speeds for all paying customers.

What format are the video downloads?
All video downloads are encoded in the AVC h.264 video codec AAC audio in an mp4 file format. Please make sure you have the latest codecs installed to ensure smooth playback. We recommend installing the latest version of the Combined Community Codec Pack for PC users and MPlayer OSX Extended for Mac users. For mobile devices please make sure you are running the latest update for your OS.

Can I still view my downloaded videos after my membership ends?
Yes. There is no DRM protection on the video downloads.

Is there DRM protection on the downloaded videos?
No. There are no limitations on the videos once they are downloaded.

Why is my download speed so slow?
There are many factors that affect the download speed including your location, your ISP and congestion. We employ a Content Delivery Network with nodes throughout the world so that most people can expect high download speeds.
For the first month of 30 day subscriptions only:
There is unlimited bandwidth for the first 10 downloads per day. All subsequent downloads will be limited to 200KB/s. This limitation is reset every 24 hours.
This does not apply to 60 and 90 day subscriptions and to 30 days subscriptions that have billed for 2 months or more.
Please understand that this helps us maintain high download speeds for all paying customers.

Downloads aren't working
Please try each of the following solutions:
1. Refresh the page (the download links will time out after some time).
2. Clear your browser cache and cookies and restart your browser
3. Update your browser or device OS to the latest version
4. Try using a different browser.
If none of these work please contact support and we will do our best to solve your issue.
Please note that unless you are using 3rd party software/hardware, iOS does not support downloads to these devices.

Streaming isn't working
If you are unable to play the videos please try these steps to troubleshoot the problem:
1. Update your browser or device OS to the latest version
2. Clear your browser cache and cookies and restart your browser
3. If all else fails, please try using a different browser
These steps will cover most problems however if the problem is still not solved we recommend simply downloading the video and playing it from your local device.

Will my smartphone or tablet work?
Yes. All devices are supported. Please make sure you are using the latest version of your device OS. However the following versions should still work:
iOS 3.0 or later
Android 3.0 or later

Payments & Charges

Are there any other hidden costs?
No. Additional charges, fees, or cross sales will not be made.

What payment methods are available?
Credit Cards: Visa, MasterCard, JCB, Maestro, Visa Debit, Visa Eletron

Is my credit card information stored on your site?
No. We do not receive or store any of your sensitive information. Only the credit card processor Vendo will receive this information and is protected with TLS 1.2 SHA-256 bit RSA encryption.

Is it possible to update my card information?
Please access your subscription here https://secure.vend-o.com/customers/profile/login/. Enter the email you used to signup on our site and use the same password as your membership to login. Once inside click on the button that says "Update Payment Details" and enter your new credit card information.

My card has been rejected, what should I do?
Please contact your credit card issuer to see why it is being rejected. Please do not keep trying as it will cause you to be blocked. If you have other cards please wait some time before attempting to use them.

Will I be charged additional VAT or consumption tax?
No. All prices include VAT or consumption tax where applicable.

Membership & Login

How do I cancel my membership?
You may cancel your membership here: https://secure.vend-o.com/customers/profile/login/. Enter the email you used to signup on our site and use the same password as your membership to login. Once logged in click the red "Cancel" button next to the subscription you want to cencel. If you lost or don't remember the information requested please contact support here and we will gladly assist you.
How do I change my password?
Unfortunately for security reasons we do not allow passwords to be changed.

I entered the wrong email when I signed up. How do I correct it?
Please contact our credit card processor Vendo here to correct your email address https://secure.vend-o.com/customers/support/requests

My login doesn't work
Please make sure you copy and paste the password exactly as shown. If it still doesn't work please contact support and we will gladly assist you.

I forgot my password and/or username
Please contact billing support here: https://secure.vend-o.com/customers/support/requests.
I never received a confirmation email with my login information
Please contact support and we will gladly assist you.

Other

Will I receive any spam or mail?
No. We will not send any unsolicited email or spam. As per our privacy policy your email will not be shared or sold to any 3rd party. For more details please check our privacy policy.

Will my personal information be shared or sold?
No. We take your privacy very seriously. As per our privacy policy your information will never be shared or sold. For more details please check our privacy policy.

Complaints Policy

It is our policy to respond to complaints regarding content available on our site that may be illegal or violate the acceptable standards. All complaints are responded to and resolved within seven business days.

Process

To file a complaint, please contact support here. You will then be prompted to supply additional information to facilitate our investigation. Once we have received the necessary information, your complaint will be reviewed. Within seven business days, we will remove the content in question and ensure the content does not resurface. Should we decline your complaint, you will have the option to restart the process.